Privacy Policy for SolarConnect.ai
Effective Date: April 15, 2025
Introduction
SolarConnect.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and request a quote for solar energy systems and related services. By using our site, you agree to the terms of this policy.
Information We Collect
Personal Data
- Name
- Address
- Phone number
- Energy usage data
- Property details (roof type, shading, etc.)
Derivative & Technical Data
- IP address
- Browser type
- Device information
- Pages visited
- Date/time of visits
Mobile Data
We may collect device ID, type, and geolocation (if enabled).
Cookies and Tracking
We use cookies and similar technologies for analytics, retargeting, and personalization. You can disable cookies in your browser settings.
How We Use Your Information
- Provide solar quotes and related services
- Respond to inquiries
- Customize content and offerings
- Send transactional and promotional messages (SMS, email, phone)
- Improve our site and services
- Comply with legal obligations
Consent to Contact
By submitting your information, you expressly consent to be contacted by SolarConnect.ai and its partners, clients, and business units via:
- Phone calls
- Text messages (SMS)
- Pre-recorded messages
- Automated dialing systems (autodialers)
This includes transaction-related communications such as appointment confirmations, service updates, or quotes, as well as marketing communications including special promotions, offers, and service announcements.
Consent is not a condition of any purchase. You may withdraw your consent at any time. Message and data rates may apply.
SMS/TCPA Compliance
We comply with the Telephone Consumer Protection Act (TCPA). By opting in to receive text messages, you provide:
- Express written consent for transactional messages
- Separate express written consent for marketing messages
You may opt out of marketing messages at any time by replying \"STOP.\" Message frequency may vary.
Data Sharing
We do not sell your personal data. We may share limited information with:
- Service providers (hosting, CRM, SMS vendors)
- Solar installer partners for quote fulfillment
- Legal authorities when required by law
Data Security
We implement industry-standard security practices, including SSL encryption and secure access controls. No method of transmission is 100% secure.
Your Rights
- Request access to your data
- Correct or delete your information
- Withdraw consent to contact
- Opt-out of marketing communications
To exercise these rights, contact us at: [email protected]
Children’s Privacy
We do not knowingly collect information from children under 13.
Updates
This policy may be updated periodically. Changes are effective immediately upon posting.
Contact Us
SolarConnect.ai
Email: [email protected]
Phone: 615-434-2451
Address: PO Box 605, Pleasant View, TN 37146
